Invoicing FAQ
What you would be paying us for, and how to ask for an invoice.
Is there a charge today?
Watching is free at launch. The first three days use fast checks. After that, free accounts are checked less often. Store purchases for a faster plan are not on sale yet.
How do I request an invoice?
When a paid plan is available, email contact with the name on the account, the email you registered with, and any VAT details you want on the invoice. We reply with the invoice for the Test Switch fee only.
What is not on that invoice?
The RSA practical-test fee. That is paid to the RSA inside MyRoadSafety. We do not collect it, and it will not appear on an invoice from us.
Can I get the Test Switch fee back?
If you have paid and we have not started checking for you, you can ask within 14 days. The terms of use set that out. A test the RSA later moves or cancels is the RSA’s appointment, not a reason we can refund their fee.